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Wednesday, January 04, 2006

Telstra relocates Tas corporate affairs office to Melbourne. 04/01/2006. ABC News Online

Telstra relocates Tas corporate affairs office to Melbourne. 04/01/2006. ABC News Online

Telstra's Tasmanian corporate affairs office, where many complaints and disputes that customers have with Telstra are directed, is being moved to Melbourne.

Telstra has offered its Tasmanian corporate affairs manager, Bruce Free, a redundancy and he will leave his position tomorrow.

Denison MHA David Bartlett says Telstra's decision to move the service interstate shows it does not care about Tasmania.

"I've been able to ring corporate affairs a number of times on behalf of my constituents and I won't be able to do that any more," he said.

"I won't have anyone local that I can talk to at a high level about Telstra problems that my constituents face."

Mr Bartlett says Tasmanian customers deserve better treatment from the company.

"I think it's Telstra treating Tasmanians with utter contempt," he said.

Federal member for Denison Duncan Kerr says the decision could be the start of further job cuts by the company in the state.

Mr Kerr says the decision undermines commitments made to Tasmania when the initial privatisation of the company took place.

"It does show the slow nibbling away of the commitments that were made that we would remain a centre of employment for Telstra," he said.

"I'm troubled that it reflects the kind of decision making that Telstra will make as it tries to move towards selling the remaining Government share."

Telstra says its area managers in the south and the north will still be able to handle complaints.

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